Multi-channel ecommerce solutions

Build deeper customer relationships, improve conversion and increase revenue.

How we help

We design and build PCI compliant e-commerce websites using commercial and open-source platforms, we integrate ecommerce functionality into existing websites, integrate new payment gateways, integrate back-office, billing and customer account functionality, and we also build custom web applications for managing standalone customer data

We implement leading commercial and open-source solutions and integrate e-commerce into existing websites.

We handle requirements for

  • Large product catalogues – including search and browse
  • Complex pricing models
  • Discounts, bulk offers and vouchers
  • Multiple currencies
  • Multiple VAT regimes
  • Multiple delivery options
  • Integration with stock control and fulfilment houses
  • Downloadable and digital-only products
  • Integration with customer management, billing and accounting systems
  • Analytics & reporting
  • Mobile commerce

User experience

Clearly presented product information and streamlined online processes, we use A/B testing to validate visitor behaviour, buying habits, and to improve conversion rates.

Mobile friendly

We use fluid layouts which respond to the device the website is being viewed on. This ensures an optimal experience for all users, regardless of device or screen size.

Back-office integration

Our projects include many aspects of technical integration, and we approach this in such a manner that internal business systems can be changed without significant impact.

Support

With source code shared from the outset, we can work in partnership with an in-house team and help you overcome resource shortages.

Client success

We help our customers develop an ecommerce strategy that drives key business outcomes, including customer acquisition, engagement, conversion and revenue.

185% increase in monthly revenue

185% increase in monthly revenue

We helped iconic, home furnishings brand Graham & Brown increase revenue, improve conversion by 50% and expand into new global markets.

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Testing innovative retail kiosks in-store

Testing innovative retail kiosks in-store

We helped AEG transform the buying experience, testing innovative retail kiosks across John Lewis stores to help consumers find the right appliance for their needs.

Planning a 3-year roadmap

Planning a 3-year roadmap

With their new CEO on board, we helped Lloyds Pharmacy plan their three-year digital roadmap to improve the capabilities of their existing ecommerce stores.

I'd like to thank you all for the work you have put in. You have made something that is going to serve our business profitably, for years to come

Mark Leach Head of eCommerce. Graham & Brown

Ecommerce

Case Study

Global ecommerce for Graham & Brown

Fully integrated multi-language multi-currency ecommerce. 3x increase in sales and 50% in conversion

Insight

Conversion is the fastest way to revenue

Improving conversion is the most effective way to increase e-commerce revenue

ArticleRetail

How retailers can boost conversion, part 1: landing pages

How landing pages can improve the shopping experience and drive sales.

Service Design

Case Study

Interactive screens: Travel, weather and social media for live broadcast

Bringing together travel, weather and social media for live news broadcast

Case Study

NearDesk: An innovative service for flexible working

Launching a new business model to enable flexible working across a network of 250 venues

ArticleTechnology

Approaching mobile development in 2016